Privacy Policy

1. General

1.1 Introduction

Welcome to the website
https://gamidor.co.il
(hereinafter: the “Website”), operated by
Gamidor Diagnostics (1984) Ltd. (hereinafter: the “Company”).
We are committed to protecting users’ privacy and act in accordance with applicable law, including the Israeli Privacy Protection Law, 1981 (including Amendment 13), the Communications Law (Telecommunications and Broadcasting), 1982, and the Privacy Protection Regulations (Data Security).

This Policy explains how we collect, use, retain, and protect personal information in connection with use of the Website and our services.

1.2 Consent to the Policy

Use of the Website constitutes explicit consent to this Policy. If you do not agree, please discontinue use of the Website.

1.3 Policy Updates

The Company may update this Policy from time to time. Updates will be published on the Website with the revision date indicated. Continued use of the Website constitutes consent to the updated version.

1.4 Scope of the Policy

This Policy applies to all Website users, including those filling out forms, making online purchases, or subscribing to marketing communications.

1.5 Governing Law

This Policy is drafted in accordance with Israeli law and relevant legislation, including the Privacy Protection Law and its regulations.

2. Types of Information Collected

2.1 Information Provided by the User

When contacting us, registering, or making a purchase, you may be asked to provide: full name, shipping address, phone number, email address, inquiry content, purchase details, and order notes. Providing such information is voluntary.

2.2 Technical Information Collected Automatically

When using the Website, technical data may be collected via Cookies and similar technologies, including IP address, device/browser type, pages viewed, visit time, and session duration. This information is used for analytics, security, and service improvement.

2.3 Information Required by Law

For tax and accounting purposes, we retain: full name/business name, identification number (ID/company number), and basic contact details — for at least 7 years.

2.4 Information We Do Not Collect

The Company does not collect sensitive information (medical, biometric, genetic, religious, etc.). Credit card details are not stored in our systems and are transmitted directly to the secure payment processor.

3. Purposes of Use of Information

3.1 Provision of Services

Responding to inquiries, processing orders, issuing invoices, providing support and after-sales service.

3.2 Service Improvement and User Experience

Deriving insights to improve the Website and processes. We use Google Analytics in a limited format without personal identification.

3.3 Marketing and Advertising (With Consent)

Subject to your consent, we may send updates, promotions, and newsletters. You may unsubscribe at any time via the unsubscribe link or by contacting us.

3.4 Analysis and Measurement

Performing anonymous statistical analyses to measure campaign effectiveness and manage inventory and sales.

3.5 Compliance with Legal Requirements

Retaining data in accordance with tax laws, reporting requirements, and legal obligations.

4. Cookies and Tracking Technologies

4.1 What Are Cookies

Small text files stored on your device that assist in identification, preference storage, and improving user experience.

4.2 Types of Cookies We Use

  • Essential – Website operation, shopping cart, and payment processing.
  • Functional – Language preferences and basic details.
  • Analytics – Usage analysis and error detection (e.g., Matomo, Google Analytics).
  • Marketing – Personalized advertising on platforms such as Google Ads, Facebook, TikTok, Taboola, and Outbrain.

4.3 Cookie Management

You may delete or block Cookies via your browser settings. Blocking Cookies may impair user experience and prevent order completion.

5. Sharing of Information

5.1 With Whom We Share Information

Essential business partners: shipping providers, payment processors, hosting and maintenance providers, CRM systems, email marketing services, and legally authorized authorities when required. All service providers are bound by confidentiality obligations.

5.2 No Sale of Information

The Company does not sell, rent, or transfer personal information to third parties for commercial purposes.

5.3 Disclosure by Law

Information will be disclosed only pursuant to a court order, lawful authority request, or to protect our rights or the public.

6. Information Security

The Website is secured using SSL protocol, secure servers, and restricted access limited to authorized personnel. We implement reasonable technological and organizational security measures; however, no system is completely immune. In the event of a data security incident, we will notify the Israeli Privacy Protection Authority as required by law.

7. Data Retention

Order details: at least 7 years (tax requirements).
Inquiry data: up to 3 years of inactivity.
Marketing data: until unsubscribe request.
Backups are retained in secure environments for limited periods.

8. User Rights

Pursuant to Amendment 13 of the Privacy Protection Law, you have the right to access, correct, delete (subject to law), and object to marketing communications. Requests will be addressed within 30 days.

9. Unsubscribing from Marketing Communications

Each marketing message includes an unsubscribe link. You may also request removal via email; removal will be completed within 7 business days.

10. Minors

Services are intended for adults aged 18 and over. Orders placed by minors will be canceled and the related information deleted.

11. External Links

The Website may contain links to external sites (payment providers, shipping companies, social networks). The Company is not responsible for their content or privacy policies.

12. Limitation of Liability

12.1 Website Content

Images, descriptions, and prices are for illustrative purposes and may change. The Company is not liable for indirect damages or reliance on incorrect information.

12.2 Technical and Security Failures

The Company is not liable for damages resulting from technical failures, cyber incidents, or force majeure, except in cases of proven gross negligence.

12.3 Overall Liability Limitation

The Company’s total liability, if determined, shall be limited to the amount of the order.

13. International Data Transfers

Data is stored on secure servers in Israel; however, it may be transferred to international service providers (including Google, Amazon, Meta) for cloud services — subject to encryption, appropriate safeguards, and compliance with applicable law.

14. Legal Terms

14.1 Governing Law and Jurisdiction

Subject exclusively to Israeli law; exclusive jurisdiction lies with the courts of Petah Tikva.

14.2 Entire Agreement

This Policy and the Website Terms of Use constitute the complete agreement between users and the Company.

14.3 Accessibility and Prior Contact

We strive to present this Policy in clear and accessible language. Inquiries will be answered within 7 business days.

15. Contact Us

  • Company Name: Gamidor Diagnostics (1984) Ltd.
  • Company No.: 511053126
  • Address: 32 Shaham St., Petah Tikva
  • Email: ronen@gamidor.co.il
  • Phone: 03-9277277
  • Privacy Representative: Ronen
  • Business Hours: Sun–Thu 10:00–18:00

16. Policy Summary

  • Collection of basic information for service provision and legal compliance.
  • Use for service delivery, website improvement, and marketing with consent.
  • Information security, backups, and protection of user rights.
  • No sale of information to third parties.
  • Rights of access, correction, deletion, and data portability.
  • Cookies for operation, statistics, and marketing.
  • Notification to the authority in the event of a security incident.
  • Jurisdiction – the courts in Tel Aviv.

17. Consent Declaration

Use of the website
https://gamidor.co.il
constitutes confirmation that you have read and understood this Privacy Policy, and that you consent to the use and sharing of information as described herein.

For your convenience, you may contact us with any request relating to personal information using the contact details provided above.